1. Logistics Coverage
Our logistics network reaches nearly 98% of countries and regions worldwide. When placing your order, please provide your full shipping address. If delivery to your location is unavailable, we will process a full refund and notify you via email within 1-2 business days.
Should you wish to confirm delivery eligibility before ordering, feel free to email us at support@yanhuakeke.com—we’ll respond within 1-2 business days.
2.Free Shipping Policy
We offer free shipping to 95% of countries and regions for orders totaling $19.99 (USD) or more.
| Destination Country | Order Processing Time | Transit Time | Total Delivery Time | Shipping Cost |
|---|---|---|---|---|
| US North America: The United States / Canada / Mexico | 1–2 Day | 7–11 business days | 8–13 business days | Free over $19.99; $8 under $19.99 |
| Brazil | 1–2 Day | 14–23 business days | 15–25 business days | Free over $19.99; $8 under $19.99 |
| United Kingdom | 1–2 Day | 4–8 business days | 5–10 business days | Free over $19.99; $8 under $19.99 |
| European Union: Germany / France / Italy / Spain / Netherlands / Poland | 1–2 Day | 6–12 business days | 7–14 business days | Free over $19.99; $8 under $19.99 |
| Asia Pacific: China / Australia / Singapore / Malaysia / Japan / South Korea / India | 1–2 Day | 4–8 business days | 5–10 business days | Free over $19.99; $8 under $19.99 |
| New Zealand | 1–2 Day | 9–16 business days | 10–18 business days | Free over $19.99; $8 under $19.99 |
| Middle East: Saudi Arabia / Qatar / UAE | 1–2 Day | 9–16 business days | 10–18 business days | Free over $19.99; $8 under $19.99 |
| Middle East: UAE | 1–2 Day | 6–10 business days | 7–12 business days | Free over $19.99; $8 under $19.99 |
| Southeast Asia: Indonesia / Thailand / Vietnam / Philippines | 1–2 Day | 6–10 business days | 7–12 business days | Free over $19.99; $8 under $19.99 |
| Africa: South Africa / Nigeria / Egypt | 1–2 Day | 11–23 business days | 12–25 business days | Free over $19.99; $8 under $19.99 |
| Malta / Maldives / Angola / Mozambique / Senegal / South Africa / Algeria / Ghana / Kenya / Colombia / Cyprus | 1–2 Day | 9–23 business days | 10–25 business days | Free over $19.99; $8 under $19.99 |
| Hong Kong, China / Taiwan, China / Macao, China | 1–2 Day | 4–7 business days | 5–9 business days | Free over $19.99; $8 under $19.99 |
| Other Countries | 1–2 Day | 9–23 working days | 10–25 working days | Free over $19.99; $8 under $19.99 |
3. Attention please:
Delivery times may be delayed due to a variety of factors-including the destination country/region, customs clearance,and weather conditions-most of which are beyond our control. We are continuously working to improve and optimizeour delivery processes. We sincerely apologize for any inconvenience this may cause.
We will send you an email notifcation once your order has been shipped. You cantrack the delivery status using thetracking number provided in the email.
If you encounter any issues with the tracking information, please get in touch with us at support@yanhuakeke.com. Wewill respond to you within 1-2 business days.